I need to place a stop payment on a check. How can I do that?
You can place a stop payment on a check through your Cloud Banking at no cost. You will just need to login to your cloud banking, click the 'Cloud Services' tab and select Stop Payment. Enter in the check number for the payment you are wanting to stop. If you need to place a stop payment on more than once check in a series, leave the dollar amount blank and enter the first and last check number of the series you would like stopped. If you contact our Account Services department at 601-649-7181 option 2 (7:30am - 6:00pm M-F and 9am - 1pm Sat), or visit your local branch, for the stop payment there is a $35 fee. If the merchant that has the check converts it to an ACH (direct) withdrawal, the item may still clear. If you would like a stop payment to be removed from a check, you can either remove it through the cloud banking (if it was initiated in that manner), contact our Account Services department or visit your local branch. Stop payments that are completed in the branch or through Cloud Banking are good for 6 months. Stop payments requested verbally (such as over the phone or through the Account Services department) expire after 14 days.